Warranty Policy
Select electronics and home appliances sold on MyStore include a manufacturer or seller warranty, as noted on the individual product page.
What's Covered
Manufacturing defects and functional faults that occur under normal use during the warranty period stated on the product page.
What's Not Covered
- Physical damage, water damage, or damage from misuse
- Normal wear and tear
- Products with tampered or missing warranty seals/serial numbers
How to Claim
- Contact us on WhatsApp with your order number, a description of the issue, and photos/video if applicable
- Our team will review and advise on repair, replacement, or refund based on the product's warranty terms
- Approved claims are processed within 7-10 business days
Warranty duration varies by product and is stated on the specific product page — please check before purchase.