Frequently Asked Questions
Do you offer Cash on Delivery?
Yes, Cash on Delivery is available nationwide across Pakistan. You only pay when your order arrives at your door.
How long does delivery take?
2-4 business days for Lahore, Karachi, and Islamabad. 4-7 business days for other cities across Pakistan.
How can I track my order?
Once your order ships, you'll receive a tracking link via SMS/WhatsApp. You can also check status anytime on our Track Order page.
Can I return or exchange a product?
Yes. Unused items in original packaging can be returned within 3 days of delivery. See our Return & Exchange Policy for full details.
Is it safe to order online from you?
Yes. Every order is confirmed by phone or WhatsApp before dispatch, and Cash on Delivery means you only pay once you've received and checked your item.
What if my product arrives damaged?
Contact us within 48 hours with photos of the damaged item and we'll arrange a free replacement or full refund.
How do I contact support?
WhatsApp is the fastest way to reach us. You can also use the Contact Us page for email support.
Do you ship outside Pakistan?
Currently, we only ship within Pakistan.